Privacy Policy

Information we collect

When you request a quote or booking, we collect the details you give us: your name, phone number, email address, vehicle information, service address, and any notes or photos you choose to send.

We also receive the content of emails or text messages you send us, including photos of your headlights.

How we use your information

We use your information only to respond to your request, provide a quote, schedule and confirm your appointment, travel to your service location, and follow up about your service.

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

How your request is sent

Our booking and quote forms open a pre-filled email or text message on your own device. Nothing is submitted or stored on our website until you press send in your own email or messaging app.

Data retention and security

We keep your contact and service details only as long as needed to provide your service and meet any legal or accounting obligations. We take reasonable steps to protect the information you share with us.

Your choices

You can ask us to correct or delete your information at any time by emailing hello@backbrightauto.com or texting (313) 412-1481.

Changes to this policy

If we update this policy, we will post the new version on this page with a revised date. Continued use of the site after changes means you accept the updated policy.

Contact us

Questions about this policy? Email hello@backbrightauto.com or text (313) 412-1481. Back Bright Auto serves Metro Detroit, Michigan.